LOGO holiday rental experts

REVENUE MANAGEMENT, MARKETING & OPERATIONAL CONSULTING

COMPREHENSIVE ADVICE & SERVICES FOR MORE TURNOVER AND OCCUPANCY OF YOUR HOLIDAY ACCOMMODATION

ONLINE · HYBRID · ON-SITE

Welcome to Holiday Rental Experts! We understand that every property and every situation is unique. That's why we offer customised advice tailored to your needs.

From APPARTMENT to VILLAS, HOTELRESORT or CAMPINGPARK.

ONLINE:
ONLINE: Digital consulting from anywhere – for optimization, pricing strategies & marketing

HYBRID:
HYBRID: Online flexibility + personal support – best of both worlds! ON-SITE: Our experts analyze your property on-site directly.

ON SITE:
Our experts analyse your property directly on site.

Our aim is to offer you the best possible service - efficient, flexible and personalised. Let's maximise the potential of your holiday property together!

ONLINE SERVICES

Digital solutions for maximum reach and efficient management
Our innovative online services will put your accommodation on the road to success! We ensure that your offer is optimally presented, efficiently managed and shines on all major booking platforms - so you gain more bookings and inspire your guests in the long term.

Benefit from professional ad creation with AI-supported, SEO-optimised texts, modern channel management with real-time synchronisation and dynamic revenue management for optimal prices at all times. Our digital guest communication and e-concierge services take your guest experience to a new level. Our all-round carefree package is rounded off by professional website development, effective online marketing campaigns and transparent analytics for continuous success monitoring.

MARKETING & ADVERTISING

STRATEGIC CAMPAIGNS FOR MAXIMUM REACH

Maximise visibility - increase occupancy - reduce booking fees-
Through data-driven campaigns in Google Ads, social media and influencer campaigns, we ensure maximum reach for your holiday property.
Newspaper and print campaigns also sustainably reduce your costs per booking.
Performance marketing reduces advertising costs by channelling target customers.
In this way, you can address the exact target groups that match your property and increase demonstrable sales without additional expense.

GRAPHICS & WEBDESIGN

MODERN WEBSITES THAT GENERATE BOOKINGS

Our full service ensures that your website not only looks good, but also impresses. We develop responsive pages with fast loading times, clear navigation and seamless booking integration. SEO-optimised content, professional images and multilingual support increase your visibility. Accessibility as well as regular backups and security updates guarantee performance and compliance.
Brochures and other print media also lead potential customers to your own booking page. In this way, we convert visitors into paying guests and strengthen your brand in the long term, while at the same time saving you booking fees.

Tablet with price optimisation for real estate

REVENUE MANAGEMENT

DYNAMIC PRICE OPTIMISATION FOR MAXIMUM YIELDS

Our data-based revenue management continuously analyses market trends, demand and competitor prices. We optimise minimum stays, special promotions and last-minute rates to increase occupancy and average price at the same time. Intelligent algorithms and manual fine-tuning maximise your revenue in every season. Transparent dashboards show all key figures in real time so that you can make informed decisions. Monthly strategy meetings round off our service.
Increased profitability - without additional labour.

BOOKING SYSTEMS &
ADMINISTRATION

AUTOMATED PROCESSES FOR MORE EFFICIENCY

A central dashboard synchronises availabilities, prices from Airbnb, Booking & Co. A cloud-based system automates all administrative processes for your lettings. Enquiries, confirmations and invoicing run automatically. Availability is synchronised with all portals to the second. Guest information and payment transactions remain securely archived. Personalised automation rules adapt communication to the guest. For a smooth guest experience.
Hotel room with booking form for check-in and check-out

REPUTATION & EVALUATION

PROFESSIONAL REVIEW MANAGEMENT

With our review management, you can always keep an eye on your online reputation. We monitor all platforms, send automated review requests after departure and thank satisfied guests personally. Negative feedback is recognised immediately and dealt with in a solution-oriented manner to prevent escalations. Training and optimised service processes sustainably increase guest satisfaction. Regular analyses reveal trends and areas for action. Our experts create response templates that strengthen your brand and promote trust. Top ratings increase your visibility, reduce marketing costs and lead to more bookings directly via your website.

GUEST COMMUNICATION

INDIVIDUAL AND EFFICIENT GUEST CARE

From initial contact to departure, we support your guests with personalised and automated communication. Welcome emails, check-in instructions and local tips are sent out in a timely manner. We take care of enquiries by email, SMS or WhatsApp, or on booking portals. Digital guest folders with QR codes replace paper and provide information on house rules, excursion destinations and emergency contacts. After departure, a thank-you message with a review link follows. Each message is personalised to encourage relationships and repeat bookings, thereby reducing fees.

ADMINISTRATIVE SERVICES

BACK OFFICE MANAGEMENT

Our back office service takes care of administrative tasks: Booking processing, invoicing and obtaining and comparing quotations.
We monitor incoming payments and automate dunning processes.
We also take care of insurance issues and contract management.
Our team takes care of authorisations and official communication. You receive all documents digitally archived and can call up reports at any time. In this way, we completely relieve you of bureaucracy so that you can concentrate fully on the well-being of your guests and the growth of your portfolio.

ANALYSIS & REPORTING

BUSINESS INTELLIGENCE FOR DATA-DRIVEN DECISIONS

We implement software solutions that allow you to view visualised booking figures, occupancy rates, sales trends, guest feedback and more on dashboards. Market comparisons and historical trends show optimisation potential. Alerts in the event of deviations enable rapid intervention. Monthly strategy calls translate data into measures.
This allows you to always make data-based decisions and increase your profitability. Stay one step ahead of the competition and maximise your success on the basis of valid key figures.

.
Hotel website dashboard on computer screen

ON-SITE SERVICES

Individual on-site optimisation for your success
We support you with targeted on-site appointments to jointly analyse and optimise the processes of your property. We work with you to develop a unique story for your property and create a coherent overall product - including logo, corporate identity and customised marketing strategy.

We also help you to find suitable external service providers such as cleaners or caretakers, create inventory and design proposals and offer a test customer function to objectively check processes and service quality.

We also carry out technology, Wi-Fi and entertainment checks, security checks, accessibility analyses and sustainability consultations and advise you on optimising guest communication and selecting the right photography.

Two people talking in front of a pool.

Customised
On-site optimisation

EFFICIENCY AND QUALITY

Our experts carry out a detailed on-site analysis of your holiday property, checking cleaning, logistics, guest flow and service quality. Based on the findings, we develop customised standard operating procedures (SOPs) and train your team in efficient processes. Each process step is set out in a practice-orientated action plan. This allows you to reduce changeover times, lower operating costs and demonstrably increase the satisfaction of your guests.

STORYTELLING & BRAND

EMOTIONS AND ATTITUDE

We work with you to develop a unique concept that is specifically tailored to your holiday property and design your logo and corporate identity. Using professional photography and interior styling, we transform brand values into a coherent experience. We define target groups, develop customised messaging concepts and create social media content that communicates your story authentically. The result: a concise brand identity that creates emotional connections, makes your accommodation distinctive and noticeably increases your booking rate.
STREAMING
WIFI
REMOTE

TECHNOLOGY & ENTERTAINMENT

STREAMING | WIFI | REMOTE | TV

We carry out professional WLAN/WIFI tests, advise you on high-performance mesh systems and optimise the internet connection for smooth video conferencing and HD streaming. PTV solutions with international channels and streaming services ensure entertainment at the highest level. On request, we also ensure sustainable, energy-efficient devices that reduce operating costs in the long term. Our technology audits identify outdated systems and create detailed modernisation concepts.

The result: maximum guest satisfaction thanks to state-of-the-art technology and sustainable energy savings.

VIDEO

DRONE | 360° | VIRTUAL | PROMO

We produce high-resolution interior and exterior shots. Spectacular drone perspectives and 360° tours including virtual reality tours offer interested parties a realistic experience before booking. In post-production, we optimise colours, contrasts and sharpness for maximum impact on booking platforms. We also produce target group-specific videos for social media and websites. Seasonal videos and event documentaries round off our range. All media are prepared to suit the platform and optimised for SEO. Studies show that professional images increase the click-through rate by up to 50% and significantly reduce cancellations.

PHOTO

PICTURES THAT SELL

Our photographers create high-resolution interior and exterior shots with professional equipment and perfect lighting.
Drone shots offer spectacular aerial perspectives and convey an authentic feeling for the location and surroundings. Image processing optimises colours, contrasts and sharpness specifically for booking platforms. All photos are cropped in line with the platform, provided with SEO-relevant tags and delivered in a mobile-optimised format. We always provide up-to-date, convincing image material. This allows you to sustainably increase visibility, click rates and booking probability.

MYSTERY GUEST

RECOGNISE WEAKNESSES & SECURE STANDARDS

Our trained mystery guests go through the entire booking and stay process and objectively evaluate every touchpoint. They check cleanliness, functionality of all devices, Wi-Fi quality, facilities and service response times. Checklists agreed with you, from arrival to departure. The anonymous test bookings uncover weaknesses that internal checks often overlook. Our comprehensive audit reports contain concrete suggestions for improvement with prioritisation and cost estimates. We also carry out follow-up tests to verify improvements.
Man with magnifying glass in front of modern house

PREMIUM SERVICES

Exclusive additional services for a decisive competitive advantage
Our premium services set new standards for your accommodation and elevate the guest experience to an exclusive level. Look forward to high-quality additional services such as stylish interior design and home staging for a perfect presentation as well as customised concierge and experience services that will delight your guests.

You also benefit from our support in developing innovative sustainability concepts, first-class event management for your holiday property and expert advice on all aspects of insurance.

With these premium services, you can create truly unique selling points, increase the satisfaction of your guests and maximise your booking figures in the long term. Give your accommodation that little bit extra - for an exceptional and successful host experience!

PREMIUM GUEST SERVICE

24h communication & CONCIERGE SERVICE

Our 24-hour guest service guarantees seamless availability for all questions relating to your stay, accommodation and surroundings via telephone, email, WhatsApp or chat, even outside reception opening hours. Whether check-in details, technical concerns or local recommendations - we are always on hand. Our concierge team is optionally available for VIP transfers, exclusive experience reservations and other organisation for premium guests. Proactive information updates and real-time support create trust and convenience. In this way, you increase guest satisfaction, achieve excellent ratings and encourage valuable recommendations.
Illuminated reception, 24-hour service sign
Interior design with fabric samples and decorations.

DESIGN & STYLING

CUSTOMISED INTERIOR DESIGN

Interior designers optimise floor plans, colours and furniture for maximum photo impact and a higher daily rate. We analyse target group preferences and develop coherent furnishing concepts that are not just Instagram-ready. Professional home staging emphasises room strengths and cleverly conceals weaknesses.
High-quality accessories, works of art and plants create a feel-good atmosphere.
The result: distinctive furnishings that stand out from standard holiday flats and justify premium prices.

KI TOOLS & AUTOMATION

SAVE TIME & MINIMISE ERRORS

AI-supported text creation, price bots and process triggers automate routine tasks and scale your business. Intelligent chatbots answer guest enquiries in real time and in multiple languages. Automated email sequences guide prospects through the booking process. AI-based sentiment analysis monitors reviews and recognises problems at an early stage. Smart home integration controls lighting, heating and security systems. These technologies reduce your workload by up to 70% while enabling a more personalised guest experience.
Plant in a bowl in front of a modern building at sunset.

GREEN TOURISM

SUSTAINABLE CONCEPTS

From CO₂ compensation to zero-waste kits for guest rooms, we position your accommodation as a responsible choice. Energy-efficient LED lighting, water-saving taps and intelligent thermostats reduce operating costs. Regional suppliers reduce transport distances and strengthen the local economy. Organic-certified cleaning products, guest shampoo and eco-textiles create a healthy indoor climate. E-bike hire and public transport information promote sustainable mobility. Environmental certifications and sustainability labels increase visibility among environmentally conscious travellers. These measures appeal to the growing target group of conscious tourists and justify additional charges.

EVENT MANAGEMENT

FROM EXHIBITION STAND TO STAFF PARTY

From your trade fair stand to guest events and pop-up stores or an employee outing or your company event, we can take care of it for you.
Professional event planning includes conception, authorisations and logistics.

We can also organise additional events for you, such as concerts or theatre in your property.
This additional use generates considerable additional revenue outside the peak season and opens up new target groups for your property.
Event setup with stage, lounge, cinema, exhibition stand
Tourists explore historic city street, tour guide explains.

AUTHENTIC EXPERIENCES

TOUR AND EVENT PLANNING

Creation and support of a network of local guides who offer cookery courses, wine tastings and e-bike tours.
Authentic experiences such as local craft workshops, farm visits with tastings of regional products and guided outdoor adventures such as hikes and canoe tours. Multilingual guides look after international guests professionally. Seasonal specials such as Christmas markets and harvest festivals provide seasonal highlights. The integrated booking platform enables flexible scheduling and automatic commission invoicing. Regular reviews ensure consistently high quality, extend the length of stay and increase guest satisfaction and additional revenue.

INSURANCE
OPTIMIZATION

COST MINIMISATION AND COVERAGE REVIEW

Our broker reviews your existing insurance structure, compares cover and identifies unnecessary or duplicate policies. Based on a risk and claims history, we negotiate rate optimisations with insurers and adjust the sums insured precisely to your holiday property. Our service includes liability, building, inventory and business interruption insurance as well as supplementary policies for guest liability and event risks. Thanks to bundling strategies and annual review processes, you can reduce premium costs by up to 20% while being optimally protected against all eventualities.