PACKAGES FOR MORE SALES & REVENUE

This package is aimed at hosts and owners of 1 to 3 units who want to keep the day-to-day business in their own hands but professionalise their digital presence. It is ideal if your accommodation is lost in the crowd on platforms (such as Airbnb or Booking) and you want to measurably increase your visibility and click rates.

The set-up is our handiwork. We link your adverts, set your personal minimum and maximum limits for the dynamic prices and write the individual text templates for your guests. We provide you with a system that runs flawlessly from day one.

Your effort is minimal. After a brief consultation (approx. 45 minutes), we work completely independently. You receive the finished concept for easy transfer, or we can enter everything directly for you.

To make yourself independent of portal commissions, we recommend a commission-free direct booking website. For the perfect first impression, many starters also book our professional property photography.

For ambitious operators (1 to 10 units) who want to take the step from manual work to automation. If you spend time answering standard questions every day, are afraid of double bookings or still adjust your prices manually, this is your system for more turnover with drastically reduced workload.

Instead of many individual programmes, we use smart tools that interlock perfectly:

• The central calendar: A booking is received and all other portals are immediately blocked. Double bookings are therefore history.

• The dynamic prices: Our system compares demand, local events and the weather around the clock. Your overnight price is automatically adjusted to always maximise your revenue.

• The automated messages: Your guests receive the booking confirmation, door code and Wi-Fi data fully automatically exactly when they need this information.

The set-up is purely manual work on our part. We link your adverts, set your personal minimum and maximum limits for the dynamic prices and write the individual text templates for your guest messages. We provide you with a complete system that runs error-free straight away. (Note: We show this one-off fee transparently in the comparison matrix at the bottom of the page).

Your monthly investment covers all software licences and guarantees our ongoing support. If market trends or portal requirements change, we adjust your systems immediately to keep your operations running smoothly.

Now that your core operational processes (calendar, prices, news) are running flawlessly in the background, it is the perfect time to massively expand your independence from the major portals. As your core processes are now running in the background, we recommend expanding your own brand: a commission-free direct booking site, professional recordings and active advertising campaigns in social networks to permanently avoid expensive portal fees.

• Commission-free direct booking website: We programme your own high-converting sales channel that communicates seamlessly with your new, automated calendar. This allows you to redirect regular guests and save portal fees in the long term.

• Professional photography & promo videos: High-quality visual material (including drone shots and emotional image videos) is the most powerful lever for immediately achieving measurably higher prices on your new website.

• Active social media management: We produce and publish strategic content on an ongoing basis to build up target groups with purchasing power and direct them straight to your own booking site.

• Furnishing concepts & interior design: If our intelligent pricing software is programmed for maximum prices, the visual appearance of the accommodation must also be right. With our home staging, we raise your units to a visual premium level.

For investors and owners (up to 30 units) who are looking for a purely passive income. You outsource the entire operational guest management to us. We act as your invisible management team in the background. All technical automation from the "Growth" package is already fully integrated here.

We act as your state-of-the-art, digital reception office and guarantee lightning-fast response times thanks to the perfect mix of technology and personal contact:

• Hybrid communication (AI & team): Standard enquiries (such as parking, check-in times or Wi-Fi) are answered in seconds and in multiple languages by our trained artificial intelligence. For individual or complex queries, our trained staff take over immediately - seven days a week via all portals, email and messenger.

• Digital guest handbooks: We create structured, digital information folders. From operating the coffee machine to local restaurant recommendations, the guest has all the answers directly on their smartphone. This drastically reduces unnecessary queries in advance.

• On-site coordination: We manage your external service providers. Your cleaning company receives automated schedules from the system based on real-time bookings. In the event of technical defects, we coordinate repairs by your local tradesmen.

• Digital reporting: We digitise the entire bureaucratic process surrounding check-in, filling out registration forms and processing local spa taxes.

5-star reviews are your most important currency for more visibility and higher accommodation prices. We do not wait passively for feedback, but establish a holistic process to maximise positive votes:

• Physical contact points on site: We equip your accommodation with smart reminders. Whether it's elegantly designed displays with scannable codes (QR codes) on the kitchen table, strategically placed notices in the entrance area or direct links in your digital guest handbook - we make it as easy as possible for guests to award 5 stars straight away.

• Automated follow-up messages: At exactly the right psychological moment (shortly after departure), the guest receives a friendly, automated message with a direct request for an honest review.

• Preventive troubleshooting: We proactively contact your guests the morning after their arrival. In this way, we intercept minor dissatisfactions (e.g. a missing coffee capsule or questions about the heating) immediately and solve the problem before it becomes a negative point of criticism in the public review.

• Professional response & cancellation: We thank you publicly and individually for every good review, which signals your hospitality to future guests. In the event of unjustified, false or unfair criticism, we contest this directly and persistently with the respective booking portals and demand its deletion in order to protect your excellent rating.

We free you from the question „What do we publish today?“. We create a strategic plan, maintain your channels with weekly posts, set the right search terms and immediately convert user enquiries in direct messages into binding bookings.

• Profile optimisation & booking integration: We revise your existing channels (such as Instagram and Facebook) and integrate your own booking engine in a highly visible way. This is how we convert profile visitors into direct, commission-free bookings without detours.

• Ongoing editorial support: We free you from the constant question of „What do we publish today?“. We create a strategic publication plan and maintain your channels with several posts per week (based on your existing image material). We write the sales-promoting accompanying texts and set the strategically correct search terms.

• Graphical processing of guest comments: Nothing sells better than enthusiastic customers. We continuously filter out your best 5-star ratings, put them into professional graphic templates and publish them as confidence-building advertisements.

• Active guest dialogue in real time: When users ask questions about availability or facilities, they expect answers in minutes. We monitor your channels continuously and take over the entire dialogue in the direct messages to immediately convert non-binding enquiries into binding bookings.

(Note: The creation of new high-resolution photos or emotional drone videos on location is not included in the basic monthly service, but can be booked flexibly via our „Photo & Video Production“ module).

As we take over the operations, you can focus on improving quality: Undercover quality checks on site, exclusive 24/7 guest support by telephone or upgrading the premises with our furnishing concept.

• Personal 24/7 VIP concierge service:  A personal telephone contact is available to your premium guests around the clock, organises transfers, books tables and fulfils individual special requests.

• Concealed quality audits (mystery guest audits): We send anonymous inspectors to your properties to mercilessly test the cleaning quality and processes on site. This is how we ensure your premium standard in the long term.

• Digital entertainment & networking: Nowadays, premium guests expect the same technical freedom as at home. We optimise the media equipment in your units: From high-performance Wi-Fi networks and modern screens (smart TVs) to perfect streaming integration. We set everything up so that your guests can easily transfer their own content from their smartphone to the TVs.

• Commission-free direct booking website: To further increase your return on investment, we programme your own sales channel to which we direct returning guests and contacts from the social networks.

• Continuous photo & video production: We produce fresh images, drone shots and emotional short videos at regular intervals to keep your website and marketing channels at the highest visual level.

 

This package is the high-end solution for hotels, aparthotels, holiday resorts and professional operating companies. The basic prerequisite: You already have your own functioning staff on site (reception, cleaning, building services). You are not looking for traditional property management, but a highly specialised, external department for increasing revenue and digital marketing. Your crystal-clear goal: To drastically reduce portal commissions through massive direct bookings and maximise your revenue per available room, while your on-site team concentrates fully on the perfect guest experience.

We do not force you to change systems. We connect directly to your existing hotel software (PMS) via modern, secure data interfaces. We access your availabilities and rate plans without disrupting the established processes of your reception staff in the slightest. You also receive a dedicated, strategic project manager. This manager analyses your booking figures on an ongoing basis, controls marketing and coordinates seamlessly with your management at management level.

We take over the highly complex, strategic yield management for your resort. Instead of working with fixed seasonal prices, our analysts and algorithms analyse your historical booking data, the current booking pace and the price development of your direct local competitors on a daily basis. Based on this data, we continuously adjust your rate structure. We use targeted incentives to fill low-booking periods at an early stage and consistently implement top prices during peak periods in order to noticeably increase your profit margin.

By immediately turning interested parties into direct bookers. We manage data-driven advertising campaigns for you (on Google and social networks) that direct your high-spending target group directly to your own booking page.

We offer highly specialised expansions for extensive portfolios and resorts in order to open up completely new sources of revenue and position yourself for the future:

• Planning of experience offers & additional sales: We design and digitalise additional offers (such as wellness packages, local tours or bike hire) that guests can book directly when booking their room or digitally on site. This generates massive additional revenue on our own premises.

• B2B sales & corporate customers: We specifically tap into the lucrative market of business travellers and corporate customers for you in order to secure your occupancy rate in the long term, even outside the traditional holiday season (especially in the low season).

• Certification for sustainable tourism: Environmentally conscious travel is the fastest growing market. We provide you with strategic support during the implementation and official certification process in order to specifically address new, environmentally conscious premium target groups.

• High-end photo & video productions: For large-scale advertising campaigns, we produce cinematic image films and professional architectural photography that perfectly showcase the premium character of your entire facility.